VidGuide Help Center

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Frequently Asked Questions

What is VidGuide?
With VidGuide, you can record your screen and build step-by-step instructional videos you can pin to any website or software your team uses.
Who is VidGuide designed for?
VidGuide is an ideal solution for businesses that are looking to create step-by-step video instructions and share them with their team.
Is VidGuide difficult to use?
Getting started with VidGuide is easy. Simply record your screen, build your steps, and share your video instructions with your team.
Do you offer a free trial?
We offer a 30-day free trial with full access to let you try out the software and see if it's right for your business.
Do I need to install any software on my devices?
VidGuide is a true SaaS solution, meaning all that is required to use the software is internet access and a web browser.
What browsers is VidGuide compatible with?
VidGuide works best with Google Chrome, but it is also compatible with other browsers such as Edge, Brave and Safari.
Does VidGuide work on mobile devices?
VidGuide is accessible on Apple (iOS 17.4 and above), Android and Windows mobile devices.
Who owns our VidGuides?
You own all VidGuides created in your account. VidGuides can be downloaded at any time.
How much does VidGuide cost?
VidGuide offers multiple plans starting at $29 USD/month paid annually and $32 USD/month paid monthly.
Are there extra costs for additional users?
Depending on your subscription, there are additional costs for adding users to your VidGuide account.
Is it easy to share VidGuides with team members?
Yes, it is very easy to share with team members. With our Chrome Extension, Flightpath, and automated notifications, your team will always be updated when a new VidGuide is available.
What forms of payment are accepted?
We accept all major credit cards.

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